Babysense Connect Privacy Policy

Application privacy notice

  1. Introduction
    • Hisense LTD is committed to ensuring that your privacy is protected. Protecting your privacy and the personal information you provide us is a top priority for us. We are committed to safeguarding the privacy of our application users.
    • We want our users to fully understand what information we collect, how we use this information, and the steps we take to protect personal information. We encourage you to read this privacy notice to learn more about the policies and procedures we have put in place to do just that.
    • This notice applies where we act as a data controller concerning our application users' personal data.
    • In this notice, "we," "us," and "our" refer to Hisense LTD and all its subsidiaries.
  2. How we use your personal data
    • In this section, we have set out the general categories of personal data that we may collect and process from application users, the purposes for which we may process personal data and the legal basis of the processing.
    • We process personal information relating to the users of our product and application. This information includes personal information as name, gender, date of birth, and data concerning health, such as pulse and respiratory rate.
    • During App installation, the App may request access for location and other (in some cases- files and pictures), we use it for BLE activation only and do not use or collect data in any way.
    • We also process data concerning the device and its operational condition, such as device ID, battery status, and more. We process this information to supply you with the services we are obligated to and to improve our systems. The legal basis for this processing is your consent.
    • We may process information in any inquiry you submit to us regarding your interest in our products and/or services ("inquiry data"). The inquiry data may be processed for the purposes of offering, marketing, and selling relevant goods and/or customer services. The legal basis for this processing is our legitimate interest.
    • We process your account data ("account data"). The account data may include your name and email address. The account data may be processed for the purposes of operating our application, providing our services, ensuring the security of our application, maintaining back-ups of our databases, and communicating with you. The legal basis for this processing is your consent.
    • We process information relating to our customer relationships, including customer contact information ("customer relationship data"). The customer relationship data may include your name, contact details, and communications information between us. The customer relationship data may be processed to manage our relationships with customers, communicating with customers, keeping records of those communications, improving our products and promoting our products and services to customers. The legal basis for this processing is our legitimate interests, namely the proper management of our customer relationships.
    • We may process information that you provide us for the purpose of subscribing to our email notifications and/or newsletters ("notification data"). The notification data may be processed for the purposes of sending you the relevant notifications and/or newsletters. The legal basis for this processing is your consent.
    • We may process any of your personal data identified in this notice where necessary for the establishment, exercise, or defense of legal claims, whether in court proceedings or an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights, and the legal rights of others.
    • In addition to the specific purposes for which we may process your personal data set out in this Section 2, we may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject or to protect your vital interests or the vital interests of another natural person.
  3. Providing your personal data to others
    • We may disclose your personal data to any member of our group of companies reasonably necessary for the purposes and on the legal basis set out in this notice.
    • We may disclose your personal data to our trusted third parties. We have engaged to perform business-related functions on our behalf, including, but not limited to, marketing and distribution of our products, hosting services, database maintenance, and analytics services.
    • In addition to the specific disclosures of personal data set out in this section, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject or in order to protect your vital interests or the vital interests of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise, or defense of legal claims, whether in court proceedings or an administrative or out-of-court procedure.
  4. No Sale of Personal Information
    • Hisense does not and will not sell your Personal Information.
  5. To our EU customers - Your Information and Countries Outside of EEA.
    • The personal data that we process may be transferred to, process, or stored outside the European Economic Area ("EEA").
    • We committed to processing any EU personal information in third countries approved as adequate by the European Commission or using the European Commission's standard contractual clauses.
    • Further information may be obtained from our Data Protection Officer.
  6. Retaining and deleting personal data
    • This section sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data.
    • Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
    • Notwithstanding the other provisions of this section, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject or protect your vital interests or the vital interests of another natural person.
  7. How we secure your data
    • We have put in place physical, administrative, and technical procedures and measures designed to help prevent unauthorized access and maintain data security confidentiality.
    • Although we take appropriate measures to safeguard against unauthorized disclosures of personal data, we cannot assure you that your personal data will never be disclosed, altered, or destroyed in a manner that is inconsistent with this privacy policy.
  8. About cookies
    • A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
    • Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
    • Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
  9. Cookies that we use
    • We may use cookies for the following purposes:
      • authentication - we use cookies to identify you when you visit our Website and as you navigate our Website (cookies used for this purpose are: identify cookies);
      • personalization - we use cookies to store information about your preferences and to personalize the Website for you(cookies used for this purpose are: identify cookies);
      • advertising - we use cookies to help us to display advertisements that will be relevant to you (cookies used for this purpose are: identify cookies);
      • analysis - we use cookies to help us to analyze the use and performance of our Website and services (cookies used for this purpose are identify cookies); and
      • cookie consent - we use cookies to store your preferences in relation to the use of cookies more generally (cookies used for this purpose are: identify cookies).
  1. Managing cookies
    • Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links:
      • https://support.google.com/chrome/answer/95647 (Chrome);
      • https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
      • https://www.opera.com/help/tutorials/security/cookies/ (Opera);
      • https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
      • https://support.apple.com/kb/PH21411 (Safari); and
      • https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).
    • Blocking all cookies will have a negative impact upon the usability of many websites.
    • If you block cookies, you will not be able to use all the features on our Website.
  2. Your rights (For Our EU customers)
    • In this section, we have summarized the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.
      • The right to access and be informed about how your personal information is being used.
      • The right to access the personal information we hold about you.
      • The right to request the correction of inaccurate personal information we hold about you.
    • The right to request that we delete your data, or stop processing it or collecting it, in some circumstances.
    • The right to request that we transfer or report elements of your data either to you or another service provider.
    • The right to complain to your data protection regulator.
    • The right to complain to a supervisory authority; and
    • To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.
    • You may exercise any of your rights related to your personal data by contacting us by email at support@babysensemonitors.com or by the contact us form on our Website.
  3. Your rights (For Our U.S California consumers)
    • The CCPA provides consumers (California residents) with specific rights regarding their personal information. This section describes your CCPA rights and explains how to exercise those rights.

 

 

  • Access to Specific Information and Data Portability Rights

You have the right to request that the Company disclose certain information to you about our collection and use of your personal information over the past 12 months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

  • The categories of personal information we collected about you.
  • The categories of sources for the personal information we collected about you.
  • Our business or commercial purpose for collecting or selling that personal information.
  • The categories of third parties with whom we share that personal information.
  • The specific pieces of personal information we collected about you (also called a data portability request).
  • If we disclosed your personal information for a business purpose, we will identify the personal information categories that each category of recipient obtained.
  • Deletion Request Rights

You have the right to request that the Company delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.

  • We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
  • Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
  • Debug products to identify and repair errors that impair existing intended functionality.
  • Exercise free speech ensures the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
  • Comply with the California Electronic Communications Privacy Act (Cal. Penal Code §1546 et. seq.).
  • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information's deletion may likely render impossible or seriously impair the research's achievement, if you previously provided informed consent.
  • Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
  • Comply with a legal obligation.
  • Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
  • Exercising Access, Data Portability, and Deletion Rights
    • To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:
  • Calling us at (833)-232-4234
    • Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
    • You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
  • Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
  • Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
    • We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.
    • Making a verifiable consumer request does not require you to create an account with us.
    • We will only use personal information provided in a verifiable consumer request to verify the requestor's identity or authority to make the request.
  • Response Timing and Format
    • We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to [90] days), we will inform you of the reason and extension period in writing.
    • Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
    • We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
  1. Non-Discrimination
    • We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
    • Deny goods or services from you.
    • Charge you different prices or rates for goods or services, including through granting discounts or other benefits or imposing penalties.
    • Provide you a different level or quality of goods or services.
    • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
  2. Changes to our privacy notice
    • The Company reserves the right to amend this privacy notice at our discretion and at any time.

When we make changes to this privacy notice, we will post the updated notice on our Website and application and update the notice's effective date. Your continued use of our Website and application following the posting of changes constitutes your acceptance of such changes.

  1. Contact Information
    • If you have any questions or comments about this notice, the ways in which the Company collects and uses your information described below and in the Privacy Policy, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us directly by sending an email to –support@babysensemonitors.com or calling us at (833)-232-4234

 

Notice's effective date: 08/03/2021